Privacy Policy

Rishi Store ("Rishi Store", "we", "us" or "our") respects your privacy. This policy applies to information collected through rishistore.in and explains how such information may be collected, used and protected.

1. Information We May Collect

Depending on how you contact us, we may receive information such as:

• Your name.
• Phone or WhatsApp number.
• Email address.
• Message or enquiry details.
• Information you voluntarily provide when contacting the store.

We do not require visitors to create an account or provide personal information simply to browse this website.

2. Information Submitted Through Contact Forms

If you submit an enquiry through a contact form, the information you provide may be used to respond to your enquiry, provide customer assistance and communicate with you regarding your request.

3. WhatsApp and Other Communication Channels

If you choose to contact Rishi Store through WhatsApp, telephone, email or another communication channel, the information you provide through that channel may be received and processed for responding to your communication.

WhatsApp communications are also subject to WhatsApp/Meta's own terms and privacy policies.

4. How We Use Information

Information may be used for legitimate business purposes, including:

• Responding to customer enquiries.
• Providing information about the store and its services.
• Handling home-delivery related enquiries from local customers.
• Providing customer support.
• Maintaining website security and functionality.
• Complying with applicable legal requirements.

5. Cookies and Similar Technologies

The website may use basic technical mechanisms required for website functionality. If analytics, advertising, tracking pixels or similar technologies are introduced in the future, this policy may be updated to describe their use and the choices available to visitors.

6. Third-Party Services

The website may use third-party services such as Google Fonts, Font Awesome, Bootstrap CDN, Google Maps or communication services. These services may process technical information such as IP address or browser information according to their own policies.

If a Google Maps map or another third-party service is embedded on the website, that service may collect information in accordance with its own privacy policy.

7. Meta / WhatsApp Business

Rishi Store may use Meta platforms or WhatsApp Business for customer communication and business operations. Information shared through Meta products is also subject to the applicable Meta terms and policies.

Rishi Store does not sell or rent customer personal information to third parties for their independent marketing purposes.

8. Data Security

We take reasonable administrative and technical measures to protect information provided to us. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Data Retention

We retain information only for as long as reasonably necessary for the purpose for which it was collected, to maintain business records, resolve disputes, or comply with applicable legal obligations.

10. Your Choices

You may choose not to provide personal information when browsing the website. If you have previously contacted us and want to ask about information associated with your enquiry, you may contact the store using the details below.

11. Children's Privacy

This website is intended for general audiences and is not specifically directed at children. We do not knowingly request unnecessary personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy when our website, services or legal requirements change. The updated version will be published on this page with a revised "Last updated" date.

13. Contact Us

If you have questions about this Privacy Policy or privacy-related matters, please contact:

Rishi Store
8, Girish Ghosh Road, Belur Math,
Howrah - 711202
Phone: +91 9007102010
Email: info@rishistore.in

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